You must return your items to us within 14 days of the purchase date to be eligible for a refund or exchange.

Refunds for online purchases will be issued to your original payment method. Sale items are non refundable.

This policy applies to all payment methods.

To qualify for a return, items must meet the following criteria:

• Be in their original packaging
• Show no signs of washing or wear
• Have all tags attached and undamaged
• Be free from stains, hairs, or odors
• For underwear and swimwear, the hygiene seal must be intact

If your returned item does not meet these conditions, we reserve the right to send it back to you. You will be responsible for any return shipping costs.

Here find the Return Form: ReturnofGoodsForm-SOH Brand

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Adress: 128, City Road, London, EC1V 2NX, UNITED KINGDOM.

For more help please contact: : contact@senseofher.com You will receive a reply within 24 working hours.

All transactions are securely processed and managed through PayPal and Shopify Payments. 

Payment must be completed before your order is shipped.

By using this website, you agree to adhere to the Terms and Conditions of Use, as well as all relevant laws and regulations. You are responsible for ensuring compliance with any applicable local laws. If you do not agree with these terms, you are not authorized to use or access the site. The materials on this site are protected by copyright and trademark laws.

This section outlines terms related to the information presented on the website, product descriptions, and how you may use the site. Additional disclaimers and notices may apply to your use of the site. By placing an order, you agree to these terms and any associated notices or disclaimers.

We aim to ensure that all website information, including product descriptions and prices, is accurate. However, errors may occur, and we will address them as soon as possible. If we believe a mistake has affected your order, we will attempt to notify you. That said, we are not liable for any inaccuracies on the website despite our efforts to correct them.

• Product colors displayed online may vary based on your screen settings.
• Sizes and measurements provided are approximate.
• Product availability cannot be guaranteed, and we may not be able to fulfill your order.
• Delivery estimates provided online or via email are approximate.
• Products and promotions featured online may not be available in physical stores, and vice-versa.
• Prices may change during sales or promotions.

Additionally, you are responsible for keeping your account login credentials, passwords, and other details secure at all times.

This section outlines the terms that apply when purchasing goods from us via our website.

You submit an offer to buy a product (your "order") by following the steps outlined below:

1. Add a product to your shopping cart
2. Enter your login information
3. Provide delivery address details
4. Provide billing address details
5. Confirm the order

Your order represents an offer to purchase goods from us, but no binding contract is formed until we accept it. If your order includes multiple products, each item is considered an individual offer. Once we receive your order, we will send an acknowledgment email to the address you provided during checkout.

This acknowledgment email will contain your order number, a summary of the items ordered, and an estimated delivery date. Please note, however, that this email only confirms we have received your order, not that we have accepted your offer to purchase.

We must receive full payment for the goods before any offer is accepted. If you choose to pay with a credit or debit card, we will process the payment when we prepare your order for dispatch.

Your offer to buy a product is only accepted when we dispatch the item and send a dispatch confirmation email containing the details of the product. We reserve the right to decline any offer before we accept it. If a product is unavailable, we will inform you in the dispatch email. Any unavailable product will not be part of the final contract for the products we send.

You are not permitted to: alter or duplicate the materials; use the materials for any commercial purposes or for any public presentation, whether for profit or not.

The content on the SOH Brand Ltd website is provided on an "as is" basis. SOH Brand Ltd makes no representations or guarantees, either express or implied, and specifically disclaims all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights. Additionally, SOH Brand Ltd does not guarantee or make any claims about the accuracy, potential results, or reliability of the use of the materials on its website, or related to such materials on any linked sites.

SOH Brand Ltd has not examined all the websites linked from its own and is not liable for the content of any such linked sites. The presence of a link does not signify endorsement by SOH Brand of the linked site. Users access linked websites at their own risk.

SOH Brand Ltd reserves the right to update these terms of use for its website at any time without prior notice. By continuing to use this website, you agree to adhere to the most recent version of these Terms and Conditions of Use.

Any legal claim arising from the use of SOH Brand Ltd's website will be governed by the laws of England, excluding any conflicts of law principles.